With every symptom experienced related to a washing machine functionality there are at least 5 reasons for every symptom, such as “not spinning” many DIY repairs are attempted by home owners only to be barking up the wrong tree; let Bergen’s help.

Not heating? Is a common customer query and once again multiple reasons apply. It could be the PC board, element, clicksons, thermostat, thermal fuses or faulty wiring and more.

A common question asked is “how much do we charge to re-gas a fridge”. Firstly a common miss conception is that a fridge will in its life span need to be re-gassed because it will have used up its gas. A fridge or freezer is a sealed system and will only need to be re-gassed if it has a leak, the gas line is blocked, or the compressor is damaged.

Modern refrigeration units such as fridges & freezers have been equipped with elements. Yes, elements, these elements can get hot enough to cause a catastrophic meltdown if various safety features are tampered with, some of these are sensors and thermal fuses, so please refrain from tempering on these systems if you are not a qualified technician.

Customer abuse is often a cause for appliance failure and when coming to dishwashers it’s a large factor with many users not cleaning excess food of crockery & cutlery causing sump filter blockages, drain pump failure and even main circulation pump failure.

A freestanding unit combining a hob & oven is referred to as a stove in South Africa; many households however have three separate units namely an oven, hob and extractor and these are normally sold as individual appliances and consumers can buy various brand of each to satisfy their taste and needs, mixing gas and electrical hobs and ovens is common practice in modern South Africa.